Virus removal and tune-up
We try to remove viruses without deleting files whenever possible. We also attempt Windows repair before reinstalling.
What we usually do
- Remove viruses and malware
- Repair Windows when possible
- Backup or clone drives when needed and possible
- Update Windows
- Run performance checks and optimization
Frequently Asked Questions
General
Yes. We offer free diagnostics for most computers, laptops, phones, tablets, and standard electronic repairs whenever possible. Gaming desktops and gaming laptops have an $85 advanced diagnostic fee due to the testing and disassembly often required.
Yes. Advanced gaming desktop and gaming laptop diagnostics are $85. The fee is separate and does not apply toward repair costs.
Most diagnostics and repair evaluations are completed within 24 hours. Repair time depends on the issue, parts availability, testing requirements and repair complexity.
In many cases, yes, if parts are in stock and there is enough time to complete the repair before closing.
Parts sourced in the United States usually arrive in 1-7 business days. Special order or overseas parts may take up to 20 days.
Most repairs include a 30 to 90-day warranty covering parts and labor, depending on the repair performed.
Liquid damage repairs usually include a limited 1-week warranty due to corrosion and rust risk. Ongoing corrosion is not covered.
Yes, but installation labor is still charged. Customer-supplied parts are not covered under warranty, and we are not responsible if a part is defective or incompatible.
Pricing
Many repairs fall within a $60-$200 labor range plus parts, depending on labor time, device condition and repair complexity.
Windows or macOS installation starts at $120. Data transfer, backup or advanced troubleshooting may affect final pricing.
Chrome OS installation starts at $80, depending on compatibility and customer needs.
Virus removal or tune-up starts at $85.
Charging port repair generally ranges from $80-$150 plus parts if required.
Gaming console HDMI port repair generally ranges from $100-$150 depending on the console and board condition.
Service calls are $150 for the first hour and $80 each additional hour.